A successful changeover is best achieved in stages:

  1. Pilot group: Start with tech-savvy users or IT employees.
  2. Device selection: Definition of managed devices or BYOD policies.
  3. Registration & Policies: Setting up passkeys via Entra ID, including clear rules.
  4. Communication: Training and education of all users.
  5. Fallback: Temporary access options for exceptional cases (e.g. lost device).

A staged rollout avoids excessive demands, increases acceptance and secures ongoing operations.